EchoBeat Studio - Delivery Policy

At EchoBeat Studio, we are committed to ensuring that all digital products and services are delivered seamlessly and efficiently. Below, you will find details regarding our digital delivery process, timelines, and important terms.

Delivery Method & Access

  • As all of our products are digital, there is no physical shipping involved.

  • Once your payment is successfully processed, you will receive an instant download link or email confirmation with access details to your purchased digital products.

  • If you create an account, you can also access your purchased products via your EchoBeat Studio account dashboard.

Delivery Timeframe

  • Instant Access: Most digital products, including beats, sound packs, and courses, are available for download immediately after purchase.

  • License Key or Access Code Delivery: If a purchase requires a unique access key or activation code, it will be sent to your registered email within 24 hours.

  • Custom Orders & Services: For personalized digital services (e.g., custom beats or mixing/mastering services), delivery timeframes will be communicated during the ordering process and typically range from 2-7 business days.

Important Delivery Terms

  • Email Confirmation: Please ensure that the email address provided during checkout is accurate, as all delivery notifications and access links will be sent there.

  • Spam/Junk Folder Check: If you do not receive your download link, please check your spam or junk folder before contacting support.

  • Download Limits: Some products may have a limited number of downloads per purchase. Please save a backup copy after downloading.

  • Technical Issues: If you experience any issues accessing your digital files, contact our support team for assistance.

Refunds & Re-Delivery

  • Non-Delivery of Product: If you do not receive your purchased digital product within the specified time, please contact us for re-delivery.

  • Accidental Deletion or Loss: If you lose your downloaded file, we may be able to resend it upon verification of purchase.

  • No Refunds on Digital Products: Due to the nature of digital products, all sales are final and non-refundable unless otherwise stated in our Refund Policy.

If you have any questions regarding digital delivery, please reach out to our support team. We appreciate your trust in EchoBeat Studio and look forward to providing you with high-quality digital music products and services!